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Reducing Missing Data Entries for BMH by 55%

BMH-01

From Data Chaos to Operational Excellence

BMH – Beverley Mack Harry Consulting Services Inc. is a mental and medical health clinic. Initially a modest venture, the clinic grew its reputation for providing therapeutic care to a diverse clientele. However, this growth brought operational challenges, complicating staff management, appointment scheduling, and financial tracking.

The Challenge

As BMH expanded, their operational processes became increasingly convoluted. Key challenges included:

  • Manual Data Management: Google Sheets were used for various tasks, hindering efficiency.
  • Cumbersome Scheduling: Staff scheduling and appointment tracking became overly complex.
  • Lack of Real-Time Insights: The absence of a unified data management system impeded informed decision-making.
Without a cohesive system, BMH struggled to manage operations effectively and efficiently.

How Did We Take on the Challenge?

  1. Root Cause Analysis: Identified systemic inefficiencies through thorough analysis.
  2. Collaborative Refinement: Iterative meetings and collaboration refined the solution.
  3. Technology Assessment: Leveraged expertise in Google Sheets, Excel, and Power BI to create a comprehensive strategy.
BMH-02

The Roadblocks

The journey towards operational excellence faced several hurdles:

  • Data Access: Challenges in accessing and manipulating scattered data.
  • Visualization: Developing clear and actionable data visualizations required innovative solutions.
  • Integration: Combining disparate data sources into a unified system.

Despite these obstacles, Veritas Analytica’s collaborative and innovative approach led to a successful resolution.

Features of Our Solution

Automated Processes

Automated Processes

Streamlined various operational aspects, improving workflow efficiency.

Data Cleansing and

Data Cleansing and
Visualization

Offered actionable insights through advanced data visualization techniques.

Integration of Data Sources

Integration of Data Sources

Combined data from multiple sources for holistic analysis.

Power BI Custom Dashboards

Provided real-time insights and scheduled updates, central to BMH’s data strategy.

AdvancedMD Utilization

AdvancedMD Utilization

Integrated medical software for real-time data essential for daily operations.

Tech Stack Used

Tech Stack

Tech Stack Used

  • Google Sheets and Microsoft Excel: Utilized for data cleaning and manipulation in the initial stages.
  • AdvancedMD: Medical software used for real-time data extraction.
  • Power BI: Developed custom dashboards for real-time insights and historical data analysis, with updates every 24 hours.

Solution

Automated Processes

Automated Processes

Implemented workflows to enhance efficiency in patient check-ins and billing.

Data Cleansing and

Data Cleansing and Visualization

Provided clear insights to identify and rectify inefficiencies.

Integration of Data Sources

Integration of Data Sources

Unified disparate data sources using Google Sheets and Excel.

Power BI Custom Dashboards

Power BI Custom Dashboards

Developed real-time dashboards with 24-hour updates for critical insights.

Impact

  • Data Accuracy: Achieved a 55% reduction in missing entries during patient check-ins within 60 days.
  • Enhanced Resource Utilization: Improved the effective use of staff and resources.
  • Real-Time Monitoring: Enabled real-time tracking of patient appointments and billing.
  • Informed Decision-Making: Historical trend analysis aided in making informed decisions for better patient care and operational procedures.

Data Flow Diagram

bmh

Client Testimonial

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Date: 07/24/2024

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