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Frequently Asked Questions

Everything you need to know about Sellerverse and Seller Navigator. Can’t find what you’re looking for? Contact us.

Getting Started

New to Veritas Analytica?

Veritas Analytica builds operating software for Amazon sellers. Our two products, Sellerverse and Seller Navigator, replace the spreadsheet stack most operators rely on, giving you real-time inventory, margin intelligence, procurement management, and AI-powered insights in one connected platform.

Sellerverse is built for operators running real FBA or wholesale businesses, typically 100+ SKUs, real procurement cycles, and a team managing daily operations. If you are just starting out on Amazon, some features may be more than you need right now. If you are running a serious operation, you will feel the difference from day one.

Most operators are live within 12 minutes. You connect Seller Central via SP-API, your catalogue imports automatically, and Sellerverse begins calculating real-time margins immediately. No manual data entry, no CSV uploads.

Sellerverse supports all major Amazon marketplaces: US, UK, Canada, Germany, France, Italy, Spain, Australia, Japan, and more. Your Starter plan covers one marketplace; Growth covers three; Enterprise covers all.

No. Sellerverse is built for operators, not engineers. The setup is a guided connection flow and the interface is designed around Amazon concepts you already know: SKUs, FBA fees, POs, BOLs, Seller Central. If you can navigate Seller Central, you can use Sellerverse.

Pricing and Billing

Plans, payments, and trials

Yes. Every new account gets a 14-day free trial with full Growth-tier access. No credit card is required to start. At the end of the trial you choose a plan, or simply stop with no charges.

Yes. You can upgrade or downgrade at any time from your account settings. Changes take effect on your next billing cycle and we prorate any difference automatically.

We accept Visa, Mastercard, and American Express via Stripe. ACH bank transfers are available for annual plans. All card transactions are processed securely and we never store your card details.

Yes. Choosing annual billing saves you 20% compared to monthly pricing. You can select annual at signup or switch from your account settings at any time.

Yes. There are no lock-in contracts and no cancellation fees. Cancel from your account settings at any time and you retain access until the end of your current billing period.

Seller Navigator is a $99/month add-on available to Growth and Enterprise plan customers. It is not included in the Starter plan. You can add it from your account settings whenever you are ready.

See all pricing details on our Pricing page.

Product and Features

How Sellerverse works

Sellerverse is the core operating system. It manages your inventory, calculates real-time ASIN-level margins, handles supplier procurement, and runs the repricing engine. Seller Navigator is the AI add-on that sits on top of Sellerverse. It reads your live operational data and answers questions in plain English, surfaces anomalies before they compound, and forecasts performance 30 days ahead. You need Sellerverse first. Navigator has no standalone mode.

Not exactly. Helium 10 and Jungle Scout are product research tools, great for finding new ASINs to launch. Sellerverse is an operations platform built for managing your existing catalogue at scale. Most serious operators use both: research tools to find products, Sellerverse to run them profitably.

You set a floor price and competitive rules per ASIN or across groups. Sellerverse monitors the Buy Box in real time and adjusts your price automatically within your rules to win or hold Buy Box position without breaching your floor margin. You stay in control and the engine executes within the boundaries you define.

Yes. Starter includes 2 team seats, Growth includes 10 seats, and Enterprise plans include unlimited seats. You can set role-based permissions so warehouse staff, buyers, and finance each see only what they need.

Sellerverse pulls your exact FBA fees dynamically from SP-API, combines them with your COGS from supplier records, adds ad spend attribution, return rates, and any custom cost inputs you configure. The result is a live net margin figure per ASIN, not an estimate based on category averages.

Data and Security

Your data is yours

We use Amazon official Selling Partner API (SP-API). You authorise the connection through a standard Amazon OAuth flow, the same process you use for any approved third-party app. You can revoke access at any time from within Seller Central without contacting us.

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We do not sell, share, or use your business data for any purpose beyond operating the Veritas Analytica platform. Your margin data, supplier details, and catalogue information are yours. We are just the infrastructure.

Your data is hosted on AWS infrastructure in the US-East region. We maintain automated daily backups with 30-day retention. For Enterprise customers, alternative region hosting is available on request.

Yes. You can export your full catalogue, margin history, PO records, and supplier data at any time in CSV or JSON format from your account settings. If you cancel, we retain your data for 30 days and then permanently delete it, or delete it immediately on request.

Still have a question?

Our team is made up of former Amazon operators. We give real answers, not template replies.

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